Terms of Service

1. Acceptance of Terms

By accessing or using Prop Billing ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the Platform.

2. Description of Service

Prop Billing is a property management billing platform designed for Property Management Companies (PMC) and Joint Management Bodies (JMB) in Malaysia. It enables management of units, invoices, payments, and owner communications.

3. User Accounts

When using the Platform, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Take responsibility for all activity under your account

4. Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose
• Upload false or fraudulent billing information
• Attempt to gain unauthorized access to other accounts or systems
• Interfere with or disrupt the Platform's operation
• Reproduce or redistribute any part of the Platform without permission

5. Subscription and Billing

Access to certain features of the Platform requires a paid subscription. Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise stated. We reserve the right to change pricing with 30 days' prior notice.

6. Data Accuracy

You are solely responsible for the accuracy of all data entered into the Platform, including invoice amounts, payment records, and unit information. Prop Billing does not verify the accuracy of user-submitted data and is not liable for any errors resulting from incorrect data entry.

7. Intellectual Property

All content, features, and functionality of the Platform — including software, text, graphics, and logos — are the exclusive property of Prop Billing and are protected by applicable intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, Prop Billing shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform, including loss of data, revenue, or business opportunities.

9. Termination

We reserve the right to suspend or terminate your access to the Platform at our discretion, with or without notice, if you violate these Terms of Service or engage in conduct that we deem harmful to other users or the Platform.

10. Governing Law

These Terms of Service are governed by the laws of Malaysia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the Platform after changes are posted constitutes your acceptance of the revised terms.

12. Contact Us

For questions regarding these Terms of Service, please contact us at support@propbilling.my.